FAQs

Please submit an enquiry form online or a pdf version available below. You can also contact us on 1300 663 243 and we will send you a form or complete it over the phone.

Freedom Wheels Form

The enquiry form helps our therapy and volunteer team review your request to make sure we can legally complete this project and if it’s safe.

The form is a great way to also give you a quick answer about whether a Freedom Wheels bike is suitable for you, your client or your child. If everything looks suitable, we will arrange an assessment as needed and go from there to achieve your goal!

Please call us on 1300 663 243 and we can complete the form with you over the phone. Alternatively, you can complete the form online here or complete a pdf form below and email it or post it to us.

Freedom Wheels Form

When you have completed the online form, we will contact you to arrange a suitable time for an obligation-free, complimentary assessment. Our Occupational Therapist will consider your or your child’s needs and design a suitable “trial bike”, then assess how your child is riding and make any necessary adjustments.

We will provide a quote to help you secure funding from the NDIS or other funding schemes, or we can subsidise the cost of your bike thanks to our general supporters. Your brand-new Freedom Wheels bike will be constructed at our workshop and checked over by a therapist. Yours or your child’s bike will be delivered within 6-8 weeks.

Freedom Wheels are custom made to order bikes, so it would not be possible to provide a quote over the phone. Once we do know the solution, we aim to get a quote out to you as soon as possible!

When you receive the quote for your solution, please check the details and approve the quote by signing it and either returning it to us or sending us an email with your quote number, with your acceptance of the quote. If you would like to make any changes to the quote, please amend the details as necessary. If these changes do alter the costs, we can provide you with an updated quote.